Privacy Policy

This Privacy Policy explains how Rayvoy (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access our website or engage with our services. We are committed to handling your data responsibly and in accordance with applicable laws in India, including the Digital Personal Data Protection Act, 2023.

By using our website or services, you consent to the collection and use of your information in accordance with this Policy.

This Policy applies to all users who access our website, submit information, or interact with our services. It covers how we handle personal data collected through forms, consultations, communications, and digital interactions.

We may collect personal information that you voluntarily provide to us, including but not limited to your name, phone number, email address, academic details, preferences, and any documents shared for study abroad applications.

We may also collect certain technical information automatically when you use our website, such as IP address, browser type, device information, and browsing behaviour through cookies or similar technologies.

We use your information to provide and improve our services, including counselling, university applications, and visa guidance. Your data may also be used to communicate with you, respond to inquiries, send updates, and share relevant opportunities or services.

Additionally, we may use your information for internal analysis, service improvement, compliance with legal obligations, and prevention of fraud or misuse.

We process your personal data based on your consent, which you provide when submitting your details or engaging with our services. You have the right to withdraw your consent at any time; however, this may affect our ability to provide certain services.

We may share your information with third parties where necessary to deliver our services. This may include universities, application platforms, visa authorities, financial institutions, or other relevant partners.

We ensure that such sharing is limited to what is necessary and is done in accordance with applicable data protection requirements. We do not sell or rent your personal information to third parties.

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including service delivery, legal compliance, and record-keeping.

Typically, your data may be retained for a period of up to five (5) years from the completion of our services, after which it may be securely deleted or anonymized.

Subject to applicable laws, you have certain rights regarding your personal data. These include the right to request access to the information we hold about you, the right to request correction of inaccurate or incomplete data, and the right to request deletion of your data where applicable.

You also have the right to withdraw your consent at any time and to request that we restrict or stop processing your data, subject to legal or contractual limitations. Where required, you may request a copy of your data in a commonly used format.

We will make reasonable efforts to process such requests within a reasonable timeframe and may require verification of identity before acting on such requests.

Our website may use cookies or similar technologies to enhance user experience, analyze website performance, and understand user behaviour. You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.

Our website may contain links to third-party websites for your convenience. We do not control these external websites and are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.

Our services are not intended for individuals below the age of 18 without parental or guardian involvement. We do not knowingly collect personal data from minors without appropriate consent.

All content available on this website, including text, graphics, logos, branding elements, and overall design, is the intellectual property of Rayvoy and is protected under applicable copyright and intellectual property laws.

Any unauthorized reproduction, distribution, modification, or use of this content without prior written permission is strictly prohibited.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated version will be posted on this page, and your continued use of the website constitutes acceptance of the revised Policy.